Team Call Activity Overview
Team/Group Productivity Reports
These reports represent a small sample of CommView Plus and CommView Cloud's full range of reports and capabilities. We can arrange a live, on-line demo focusing on ANY area you might need us to expand on.
Team Call Activity Overview
This is a first-level drilldown that allows managers to inspect Team-level call activity anomalies and potential productivity issues at a glance. Key ratios guide managers' attention to those specific employees whose calling patterns appear abnormal and might require guidance and support.
- Productivity
- Workflow bottlenecks
- Program effectiveness
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Additional Reporting Available
Expense Management Reports
Team/Group Productivity Reports |
PBX Performance Reports
Security/Fraud Reports |
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