Team Call Activity Overview

Team/Group Productivity Reports

These reports represent a small sample of CommView Plus and CommView Cloud's full range of reports and capabilities. We can arrange a live, on-line demo focusing on ANY area you might need us to expand on.


Team Call Activity Overview
 

Team Call Activity Overview

This is a first-level drilldown that allows managers to inspect Team-level call activity anomalies and potential productivity issues at a glance. Key ratios guide managers' attention to those specific employees whose calling patterns appear abnormal and might require guidance and support.


  • Productivity
  • Workflow bottlenecks
  • Program effectiveness

Complement your phone system with CommView Plus or CommView Cloud, request a quote today!


Avaya Call Accounting and Reporting Solution for Ayava, Cisco, Mitel, NEC, ShoreTel

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