Employee Call Activity Analysis
Team/Group Productivity Reports
These reports represent a small sample of CommView Plus and CommView Cloud's full range of reports and capabilities. We can arrange a live, on-line demo focusing on ANY area you might need us to expand on.
Employee Call Activity Analysis
This is a second-level drilldown, instantly showing all call activity for a specific employee of whose call activity indicators have been flagged in the level one report. Key ratios guide managers' attention to those specific employees whose calling patterns appear abnormal and might require guidance and support.
- Productivity
- Workflow bottlenecks
- Program effectiveness
Employee Call Activity Analysis
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Additional Reporting Available
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Expense Management Reports
Team/Group Productivity Reports |
PBX Performance Reports
Security/Fraud Reports |
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