Employee Call Activity Analysis

Team/Group Productivity Reports

These reports represent a small sample of CommView Plus and CommView Cloud's full range of reports and capabilities. We can arrange a live, on-line demo focusing on ANY area you might need us to expand on.


Employee Call Activity Analysis
 

Employee Call Activity Analysis

This is a second-level drilldown, instantly showing all call activity for a specific employee of whose call activity indicators have been flagged in the level one report. Key ratios guide managers' attention to those specific employees whose calling patterns appear abnormal and might require guidance and support.


  • Productivity
  • Workflow bottlenecks
  • Program effectiveness

Complement your phone system with CommView Plus or CommView Cloud, request a quote today!


Avaya Call Accounting and Reporting Solution for Ayava, Cisco, Mitel, NEC, ShoreTel

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