Company Call Accounting Overview

Team/Group Productivity Reports

These reports represent a small sample of CommView Plus and CommView Cloud's full range of reports and capabilities. We can arrange a live, on-line demo focusing on ANY area you might need us to expand on.


Company Call Accounting Overview
 

Company Call Accounting Overview

This top-level report enables managers to detect Team call activity anomalies, productivity issues, workflow bottlenecks, as well as measuring promotional program effectiveness. Managers can instantly drilldown into any organization's call activity detail to identify the source of abnormally long call duration, low call turnaround, mismatches between geographic areas formally assigned, and other key issues.


  • Productivity
  • Workflow bottlenecks
  • Program effectiveness

Complement your phone system with CommView Plus or CommView Cloud, request a quote today!


Avaya Call Accounting and Reporting Solution for Ayava, Cisco, Mitel, NEC, ShoreTel

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