Company Call Accounting Overview
Team/Group Productivity Reports
These reports represent a small sample of CommView Plus and CommView Cloud's full range of reports and capabilities. We can arrange a live, on-line demo focusing on ANY area you might need us to expand on.
Company Call Accounting Overview
This top-level report enables managers to detect Team call activity anomalies, productivity issues, workflow bottlenecks, as well as measuring promotional program effectiveness. Managers can instantly drilldown into any organization's call activity detail to identify the source of abnormally long call duration, low call turnaround, mismatches between geographic areas formally assigned, and other key issues.
- Productivity
- Workflow bottlenecks
- Program effectiveness
Company Call Accounting Overview
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Additional Reporting Available
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Expense Management Reports
Team/Group Productivity Reports |
PBX Performance Reports
Security/Fraud Reports |
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