Call Accounting for ShoreTel

CommView Plus and CommView Cloud


As a separate entity, @Comm had a lengthy relationship with ShoreTel from its earliest days.  With the integration within the Mitel environment, we expect that relationship to continue and evolve.


@Comm Corporation had participated in ShoreTel’s Technology Partner Program and Innovation Network program and will continue this tradition with the MSA program . As a longstanding member of this developer program, @Comm is actively pursuing a SAT for interoperability with the MiVoice Connect ONSITE. For compatibility assurance with prior versions, please reach out to our customer support representatives.


shoretel logoshoretel logo


ShoreTel CDR and Workgroup data is obtained by direct database access (ODBC). Incorporating workgroup reporting into a common report interface adds the additional benefits of:


  •     Improving customer service responsiveness
  •     Assisting proper staffing
  •     Increasing agent productivity


Interested in seeing @Comm's CommView Plus or CommView Cloud (call accounting and reporting solutions) in action?

Simply fill out the form below and we'll reach out to coordinate a date and time that's convenient for you.



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