Call Accounting for Cisco

CISCO CDR CALL ACCOUNTING AND REPORTING SOLUTION

CommView is a universal telemanagement solution for telephone expense control, call tracking and activity reporting. CommView also offers expense management, traffic analysis, toll fraud detection, departmental productivity reporting, security and personnel call productivity for both VoIP IP PBX and legacy PBX systems.

Cisco CDR is obtained by several methods, including direct database access (ODBC), sFTP, FTP, and syslog monitoring. As a general rule, the method of integration is often dependent of the version of Cisco and the installer’s desired configuration.

@Comm’s CommView family has been verified under Cisco’s Developer Network Program@Comm’s CommView family has been verified under Cisco’s Developer Network Program, Interoperability Verification Testing (IVT). Criteria for interoperability includes Cisco Unified Communications Manager (CallManager), Cisco Unified Communications 500 Series, and Cisco Unified Communications Manager Express. @Comm actively participates with program representatives to ensure ongoing compatibility and development. CommView supports both VoIP and legacy PBX and IP-PBX systems, regardless of brand, technology, network size or number of locations.

Call Accounting and Reporting Solution


Try a FREE 30 Day Trial of @Comm's CommView Call Accounting Software and receive a quote in the process!

CommView supports organizations of any size, with unlimited sites and any mix of PBX & IP-PBX brands.

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Company Info

CommView for Cisco delivers reports in a seamless consistent format from any mix of Avaya®, Cisco®, Mitel®, NEC®, Nortel®, ShoreTel® systems or from other manufacturers with available CDR (Call Detail Record). CommView supports organizations of any size, with unlimited sites and any mix of PBX & IP-PBX brands. Regardless of mix of technology or manufacturer, CommView reports are in a single, consistent format.

Learn more details about @Comm's CommView compatibility with other major manufacturers here.

Delivery Options


CommView CPE

CommView Web

Cloud-Based

CommView Web is an @Comm hosted subscription service. Our SaaS approach eliminates hardware costs, software licenses and support expenses while providing the reporting capability of a premise-based solution – all through a standard web browser.

Call Accounting Cloud Solution

CommView

Premise-Based

CommView Single User: a workstation-based application capable of supporting both ad-hoc and scheduled report requests which deliver automatic report delivery via e-mail in a variety of file formats.

CommView Multi-User: a server-based application with browser-based reporting module offering CDR and Workgroup (select PBX manufacturers) reporting. CommView Multi User provides application control to a local administrator while extending reporting capabilities to authorized users.

Cisco Call Accounting and Reporting Solution

Protect Your Network Against Phone Abuse...

"Criminals use brute-force techniques to hack private branch exchange
(PBX) systems to
place fraudulent,
long-distance
calls; usually
international.
These incidents, often targeting small or midsize businesses, have resulted in significant financial losses for some companies."

Cisco Security Report

What They Say...

"We really like the automated emailed reports, as we use these reports monthly.
Currently we have
roughly 50-55 reports
that are produced and
emailed to different
individual people. This
is a great feature!"

Deb B., Dakota County Information Technology

Addressing PBX/IP-PBX Manufactured Product Challenges Today

Optimize Your Voice System

This white paper provides analysis, real-world insight and offers a solution to the current telephony and technology landscape as it pertains to the end customer. Download Whitepaper.
(PDF, 1.8 MB)

 


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