Call Accounting for Cisco
CISCO CDR CALL ACCOUNTING AND REPORTING SOLUTION
CommView is a universal telemanagement solution for telephone expense control, call tracking and activity reporting. CommView also offers expense management, traffic analysis, toll fraud detection, departmental productivity reporting, security and personnel call productivity for both VoIP IP PBX and legacy PBX systems.
Cisco CDR is obtained by several methods, including direct database access (ODBC), sFTP, FTP, syslog monitoring. As a general rule, the method of integration is often dependent of the version of Cisco and the installer’s desired configuration.
@Comm’s CommView family has been verified under Cisco’s Developer Network Program, Interoperability Verification Testing (IVT). Criteria for interoperability includes Cisco Unified Communications Manager (CallManager), Cisco Unified Communications 500 Series, and Cisco Unified Communications Manager Express. @Comm actively participates with program representatives to ensure ongoing compatibility and development. CommView supports both VoIP and legacy PBX and IP-PBX systems, regardless of brand, technology, network size or number of locations.
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CommView supports organizations of any size, with unlimited sites and any mix of PBX & IP-PBX brands.
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CommView for Cisco delivers reports in a seamless consistent format from any mix of Avaya®, Cisco®, Mitel®, NEC®, Nortel®, ShoreTel® systems or from other manufacturers with available CDR (Call Detail Record). CommView supports organizations of any size, with unlimited sites and any mix of PBX & IP-PBX brands. Regardless of mix of technology or manufacturer, CommView reports are in a single, consistent format.
Learn more details about @Comm's CommView compatibility with other major manufacturers here.
"Criminals use brute-force techniques to hack private branch exchange
(PBX) systems to
These incidents, often targeting small or midsize businesses, have resulted in significant financial losses for some companies."
Cisco Security Report
"We really like the automated emailed reports, as we use these reports monthly.
Currently we have
roughly 50-55 reports
that are produced and
emailed to different
individual people. This
is a great feature!"
Deb B., Dakota County Information Technology
This white paper provides analysis, real-world insight and offers a solution to the current telephony and technology landscape as it pertains to the end customer. Download Whitepaper.
(PDF, 1.8 MB)