@Comm has successfully completed compliance testing under Avaya's DevConnect Program, most recently with Avaya Aura Communication Manager & Session Manager R7.0. As the CommView 3.0 solution family, CommView Plus and CommView Cloud allow customers to maintain their high level of confidence in the interoperability of our respective products. @Comm actively participates with program representatives to ensure ongoing compatibility and development and has additional testing resources allocated for the upcoming releases.
We offer hassle-free solutions for call accounting & reporting, expense management, traffic analysis, toll fraud detection, call productivity, and much more.
Integration methods are varied and flexible based on the different models and versions of the Avaya product. Avaya CDR (Call Detail Record) and/or SMDR (Station Message Detail Records) output range from serial access (RS-232) through more advanced protocol support. Avaya’s proprietary Reliable Session Protocol (RSP) is used for the Communication Manager. SFTP, FTP, file access is used for Session Manager and ASBCE sources and TCP/IP access for IP Office and IP accessible storage devices for CS1000 environments.
Interested in seeing @Comm's CommView Plus or CommView Cloud (call accounting and reporting solutions) in action?
Simply fill out the form below and we'll reach out to coordinate a date and time that's convenient for you.
