At Comm Corporation - CommView
CALL ACCOUNTING AND REPORTING SOLUTION
CommView is the result of @Comm Corporation’s 30+ years of developing
Call Accounting & Reporting solutions. Our easy-to-use solutions are found
in businesses of all sizes: ranging from as few as 10 to over 30,000 extensions,
from single site networks to complex multi-site, multi-vendor networks.
CommView is available as a user-hosted and managed application in both server (CommView Multi User) and workstation (CommView Single User) based configuration bundles. The reporting benefits of CommView are also available as a cloud-based service called CommView Web.
CommView Single User provides a complete call accounting solution to a company that desires centralized administrating and reporting with automated distribution of produced reports.
CommView Multi User extends self-service and scheduled reporting capabilities to authorized users (i.e. department heads) through a simply-designed browser-based interface compatible with the commonly used browser such as: Internet Explorer, Chrome, Firefox and others.
CommView helps users of all shapes, sizes and verticals better manage their voice networks, while:
- Reducing Telecom-related Expenses
- Increasing Employee Productivity
- Improving Voice Network Security
Architecture:
- Easy-to-use
- Compatible with all PBX and IP-PBX systems
- Scalable to serve Small, Mid-size and Enterprise environments
CommView Key Features
- Browser-Based Reporting
- Automatic Report Generation & Distribution via E-mail
- On-screen drilldown
- Automatic Directory import & updates from any LDAP source or spreadsheet
- Extensive Traffic Analysis capabilities
Delivery Options
CommView Web
Cloud-Based
CommView Web is an @Comm hosted subscription service. Our SaaS approach eliminates hardware costs, software licenses and support expenses while providing the reporting capability of a premise-based solution – all through a standard web browser.
CommView
Premise-Based
CommView Single User: a workstation-based application capable of supporting both ad-hoc and scheduled report requests which deliver automatic report delivery via e-mail in a variety of file formats.
CommView Multi-User: a server-based application with browser-based reporting module offering CDR and Workgroup (select PBX manufacturers) reporting. CommView Multi User provides application control to a local administrator while extending reporting capabilities to authorized users.
What They Say...
"We really like the automated emailed reports, as we use these reports monthly.
Currently we have
roughly 50-55 reports
that are produced and
emailed to different
individual people. This
is a great feature!"
Deb B., Dakota County Information Technology
Addressing PBX/IP-PBX Manufactured Product Challenges Today
This white paper provides analysis, real-world insight and offers a solution to the current telephony and technology landscape as it pertains to the end customer. Download Whitepaper.
(PDF, 1.8 MB)
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