At Comm Corporation - CommView H
CALL ACCOUNTING AND REPORTING SOLUTION
@Comm Corporation has been designing full-featured, yet affordable Call
Accounting and Reporting solutions specifically for the Hospitality industry
for 30 years. CommView H® is no exception to @Comm’s legacy as it
couples an easy-to-use Windows interface with compatibility for voice networks
made up of virtually all PBX or IP-PBX manufacturers, including: Avaya, Cisco, Mitel, NEC, ShoreTel and other PBX and IP-PBX manufacturers.
CommView H Multi User with WebReporter extends self service and scheduled reporting capabilities to authorized users (i.e. GM’s and department heads) through a simply-designed browser-based interface compatible with the commonly used browsers such as: Internet Explorer, Chrome, Firefox and others.
CommView H helps hotels of all sizes maximize revenue obtained from guest billing while:
- Optimizing their Voice Network
- Detecting and Eliminating Toll Fraud
- Measuring and Tracking Administrative Phone Usage
Architecture:
- Easy-to-use Windows interface
- Compatible with all PBX and IP-PBX systems
- Compatible with all PMS - Property Management Systems
- Scalable to serve Small, Mid-size and Large Hotel environments
CommView H Key Features
- Completely flexible PMS interface (both serial and IP-based)
- Threshold call pricing
- Multi-tier pricing for special guest plans.
- 911 emergency notification alarms via e-mail
- Browser-based Reporting (optional)
- Automatic Report Generation & Distribution via E-mail
- On-screen drilldown
- Extensive Traffic Analysis capabilities
- Check in / Check Out for hotels not currently utilizing a PMS
CommView H Customers
Choice Hotels International including:
| • Clarion | • Econolodge | • Sleep Inn |
| • Comfort inn | • Quality Inn | • Suburban |
| • Comfort Suites | • Rodeway Inn |
Hilton Brands including:
| • DoubleTree | • Hilton | • Homewood Suites |
| • Hampton Inn | • Hilton Garden Inn |
InterContinental Hotels & Resorts including:
| • Candlewood Suites | • Holiday Inn | • Hotel Indigo |
| • Crowne Plaza | • Holiday Inn Express | • Staybridge Suites |
Marriott Brands including:
| • Courtyard | • Marriott | • Springhill Suites |
| • Fairfield Inn | • Residence Inn |
Wyndham Hotel Group including:
| • Baymont Inn & Suites | • Knights Inn | • Travelodge |
| • Days Inn | • Microtel | • Wyndham Garden |
| • Howard Johnson | • Super 8 |
Starwood Hotels and Resorts:
| • Sheraton | • Four Points |
Carlson:
| • Raddison | • Country Inns + Suites |
Delivery Options
CommView H
Premise-Based
CommView H Single User: a workstation-based application capable posting to a wide variety of Property Management Systems while supporting both ad-hoc and scheduled report requests with deliver automatic report delivery via e-mail in a variety of file formats.
CommView H Multi User with WebReporter: a server-based application with browser-based reporting module (WebReporter). CommView-H Multi User with WebReporter provides application control to a local administrator while extended reporting capabilities to authorized users.
What They Say...
"We really like the automated emailed reports, as we use these reports monthly.
Currently we have
roughly 50-55 reports
that are produced and
emailed to different
individual people. This
is a great feature!"
Deb B., Dakota County Information Technology
Addressing PBX/IP-PBX Manufactured Product Challenges Today
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