At Comm Corporation - CommView H

CALL ACCOUNTING AND REPORTING SOLUTION

@Comm Corporation has been designing full-featured, yet affordable Call
Accounting and Reporting solutions specifically for the Hospitality industry
for 30 years. CommView H® is no exception to @Comm’s legacy as it
couples an easy-to-use Windows interface with compatibility for voice networks
made up of virtually all PBX or IP-PBX manufacturers, including: Avaya, Cisco, Mitel, NEC, ShoreTel and other PBX and IP-PBX manufacturers.

CommView H Multi User with WebReporter extends self service and scheduled reporting capabilities to authorized users (i.e. GM’s and department heads) through a simply-designed browser-based interface compatible with the commonly used browsers such as: Internet Explorer, Chrome, Firefox and others.

CommView H helps hotels of all sizes maximize revenue obtained from guest billing while:

  • Optimizing their Voice Network
  • Detecting and Eliminating Toll Fraud
  • Measuring and Tracking Administrative Phone Usage

Architecture:

  • Easy-to-use Windows interface
  • Compatible with all PBX and IP-PBX systems
  • Compatible with all PMS - Property Management Systems
  • Scalable to serve Small, Mid-size and Large Hotel environments

CommView H Key Features

  • Completely flexible PMS interface (both serial and IP-based)
  • Threshold call pricing
  • Multi-tier pricing for special guest plans.
  • 911 emergency notification alarms via e-mail
  • Browser-based Reporting (optional)
  • Automatic Report Generation & Distribution via E-mail
  • On-screen drilldown
  • Extensive Traffic Analysis capabilities
  • Check in / Check Out for hotels not currently utilizing a PMS

CommView H Customers

@Comm Hospitality Call Accounting solutions can be found everywhere, including the following well-known hospitality brands.

Choice Hotels International including:

• Clarion • Econolodge • Sleep Inn
• Comfort inn • Quality Inn • Suburban
• Comfort Suites • Rodeway Inn  


Hilton Brands including:

• DoubleTree • Hilton • Homewood Suites
• Hampton Inn • Hilton Garden Inn  


InterContinental Hotels & Resorts including:

• Candlewood Suites • Holiday Inn • Hotel Indigo
• Crowne Plaza • Holiday Inn Express • Staybridge Suites


Marriott Brands including:

• Courtyard • Marriott • Springhill Suites
• Fairfield Inn • Residence Inn  


Wyndham Hotel Group including:

• Baymont Inn & Suites • Knights Inn • Travelodge
• Days Inn • Microtel • Wyndham Garden
• Howard Johnson • Super 8  


Starwood Hotels and Resorts:

• Sheraton • Four Points  


Carlson:

• Raddison • Country Inns + Suites  

Delivery Options


CommView-H
 

CommView H

Premise-Based

CommView H Single User: a workstation-based application capable posting to a wide variety of Property Management Systems while supporting both ad-hoc and scheduled report requests with deliver automatic report delivery via e-mail in a variety of file formats.

CommView H Multi User with WebReporter: a server-based application with browser-based reporting module (WebReporter). CommView-H Multi User with WebReporter provides application control to a local administrator while extended reporting capabilities to authorized users.

 
Avaya Call Accounting and Reporting Solution for Ayava, Cisco, Mitel, NEC, ShoreTel

What They Say...

"We really like the automated emailed reports, as we use these reports monthly.
Currently we have
roughly 50-55 reports
that are produced and
emailed to different
individual people. This
is a great feature!"

Deb B., Dakota County Information Technology

Addressing PBX/IP-PBX Manufactured Product Challenges Today

Optimize Your Voice System

This white paper provides analysis, real-world insight and offers a solution to the current telephony and technology landscape as it pertains to the end customer. Download Whitepaper.
(PDF, 1.8 MB)

 

Partner Rewards

Expand company offerings and help your customers in the process.

 

"With @Comm's Partner
Rewards Program you
now can make more
money"

 


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