@Comm’s CommView® 2.1 call accounting solution now compliant with Avaya IP Office 9.0
For Immediate Release: June 30th, 2014
Manchester, NH – At Comm Corporation (@Comm®), a leader in call accounting and reporting announced today that its CommView® version 2.1 call accounting and reporting solution is compliant with key small to midsize collaboration solutions from Avaya, a global provider of business collaboration systems, software and services.
CommView provides small and mid-sized businesses comprehensive call reporting to better manage their voice networks. SMB’s can easily add CommView’s cloud or premise solution to any new or existing phone system which allows managers and business owners to properly asses and manage their phone system. Typical benefits received are a reduction in telecom-related expenses, increased employee productivity and improved voice network security.
The CommView application is now successfully compliance-tested by Avaya IP Office 9.0. Avaya Solution Interoperability Test Lab successfully conducted various tests including verifying SMDR’s that was sent to the CommView application.
@Comm is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As a Technology Partner, @Comm is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
"@Comm is excited to continue to work closely with Avaya and the DevConnect Program. Completion of compliance testing reinforces our commitment to interoperability and helps ensure customers are able to take full advantage of Avaya IP Office. Our call accounting solution used in conjunction with IP Office provides our customers with an exceptional voice platform.
--Bob Boyd, VP, Manchester, NH
ADDITIONAL RESOURCES
ABOUT AVAYA
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
ABOUT @COMM
@Comm brings 30+ years of experience designing, selling and supporting a complete range of voice network management tools for business managers and government as well as the most demanding IT and Telecom experts and system integrators.
Their products help IT specialists, department & business managers and corporate executives reduce and control expenses, increase employee productivity and improve telephone service quality by providing in-depth insights into how their PBX networks are actually used.
Additionally, these products help managers detect fraud & telephone abuse and create audit trails for telephone-related security threats. @Comm solutions often pay for themselves within weeks of deployment. For more information: www.atcomm.com