Success Stories

Don’t just take our word for it, our customers and partners can provide assurances of their satisfaction with @Comm and CommView family of products. Success Stories such as these, demonstrate what is truly important; providing a simple yet powerful solution for call accounting and reporting that is backed by proactive and knowledgeable support.





"I recommend @Comm to all my customers because their call accounting solution is easy to use, time tested, and is very dependable. Their support team handles installation and provides excellent training and technical support!"


Mary C., Altura Communications, Fullerton, CA



"We now have a solution that provides customized call reporting for our various departments. CommView’s comprehensive reporting capability assists with department bill back and helps with our overall voice security and accountability. By automating our call accounting process it saves my team about 2 days a month in manual labor."


Nidya H., UBM, Manhasset, NY



"We've been using @Comm’s CommView for reporting on our Nortel CS1000 for several years. We were pleasantly surprised to learn that we were able to keep our easy-to-use reporting in place – even after we migrated to the Cisco CallManager last year."


Lisa F., SRI International, Menlo Park, CA



"We save about 30 minutes a week and about 1 day per month in manual labor with CommView. By automating our call reporting needs, it allows our IT department to be more productive."


John Miller, Muskingum University, New Concord, OH


"While we initially purchased CommView so the college could accurately allocate usage costs back to departments on a monthly basis, we have also realized additional benefits related to promoting campus safety, reducing costs, and improving telecom services.

We routinely use CommView to assist the Police Department as they investigate reports of harassing calls, to reduce and eliminate internal misuse and abuse, to assist our HR department in employee productivity issues, and to optimize our voice network by utilizing CommView’s robust Traffic Engineering Reports."


Dennis Hess Sinclair, Community College, Dayton, OH



"Our sales department requests specific call reports that we need to provide in a timely fashion, relying on CommView Web makes this task a breeze."


Dawn Saavedra, DCU Center, Worcester, MA



"We have been a customer since 1996 and I can honestly say the product is only exceeded by the customer support!"


Rial C., American Institute of Physics, College Park, MD



"We really like the automated emailed reports, as we use these reports monthly. Currently we have roughly 50-55 reports that are produced and emailed to different individual people. This is a great feature!"


Deb B., Dakota County Information Technology, Hastings, MN



"Recently we had our dedicated SMDR workstation crash and @Comm notified us immediately. We monitor and pull reports monthly and not having that server up would have been a real problem. We are very thankful that CommView's system monitoring notified us immediately."


Gary B., Wyndham Flagstaff Resort, Pheonix, AZ



"CommView saves considerable time and effort for a job we found difficult to do manually. It would previously taken hours to generate this type of reporting, whereas it only takes minutes to run and distribute a complete monthly report."


Ken F., Lee College, Baytown, TX



“I would recommend CommView H. It was affordably priced and has proven to be easy to use. @Comm’s Support staff has been excellent to work with.”


Ray R., The Anchorage Inn, York Beach, ME



"The fact that the system allows the flexibility of being able to schedule reports, giving certain power-users the ability to access their site as well as generate their own reports without depending on one administrator to provide that service saves me and the organization alot of time.

CommView is very easy to understand and get up and running, @Comm's engineers were very patient and helpful with the installation."


May P., Telecommunications Specialist for the Judicial Council of California, San Francisco, CA



"We love working with @Comm! They make the entire process of buying and installing very easy for the customer and the support is great! We wouldn't even consider working with another call accounting solution."


Bob A., owner of ADVIA Communications, Newington, CT