CALL ACCOUNTING AND REPORTING SOLUTION@Comm offers call accounting and reporting solutions that may be implemented
as an application within a customer’s network environment or may be offered as
cloud-based services that are hosted in an @Comm data center environment.
Technical support is provided by qualified specialists in either deployment model
and @Comm is critically aware of the considerations for supporting our partners as well as our end user customers. In addition to telephone-based support, @Comm provides online access to documentation and tools designed to provide self-help resources including system setup checklists, implementation and troubleshooting guides, integration notes, tutorials and more. These resources are grouped by product family for easy navigation. Some resources require a login based on maintaining a current support agreement. Please choose between the following categories of service types and then select your area of interest.
Flagship Product Documents
CommView Plus & CommView Cloud
Download System Requirements
Legacy Product Documents
Installation and Site Prep Instructions
Operation: Online Tutorial
System Requirements: CommView
As an overlay application, WebReporter extends the capabilities of your CommView installation by providing an accessible and user friendly browser based report application.
Operation: User Guide
Note: WebReporter requires the installation and configuration of CommView prior or in parallel to this module.
"Criminals use brute-force techniques to hack private branch exchange
(PBX) systems to
These incidents, often targeting small or midsize businesses, have resulted in significant financial losses for some companies."
Cisco Security Report
This white paper provides analysis, real-world insight and offers a solution to the current telephony and technology landscape as it pertains to the end customer. Download Whitepaper.
(PDF, 1.8 MB)