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Starting Call Accounting
| What
To Do |
How
To Do It |
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LSWin Call Accounting does not have to be
running to perform the polling, processing and posting of calls
to the PMS. This
If LSWin Call Accounting is not already
running.
1. Click
2. Select Programs,
Xiox TMS,
then Call Accounting.
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3. If needed click  on
the Windows Task Bar to display the main screen.
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Running Night Audit Reports
| What
To Do |
How
To Do It |
|
1. Select Run Night Audit
from the Audit Reports menu to open the Run Night Audit dialog box.
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2. Select an Audit
Sequence from the drop-down list.
3. Enter report dates in the From
and To fields.
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4. Click
 to
view a list of reports to be run. Use the check boxes to select
or deselect which reports to include in the batch then click  .
5. Click
 to
start.
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Running Nightly Audit Reports Automatically
| What
To Do |
How
To Do It |
|
1. Select Options
and then Schedule Night Audit from
the Audit Reports menu to open the Schedule Night Audit Reports
dialog box.
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2. Select an Audit
Sequence from the drop-down list.
3. Enter the dates the reports should include
in the From and To
fields.
4. Enter a Date
and Time when the reports should be
run.
5. Select how frequently the reports should
be run from the Period drop-down list.
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6. Click
to
view a list of reports to be run. Use the check boxes to select
or deselect which reports to include in the batch, then click
7. Click
 to
add the reports to the Current
Schedule.
Note: Repeat this process for each Audit
Sequence to be scheduled.
8. Click
 to
exit.
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Adding Additional Report Libraries to the
Automatic Nightly Audit Reports
| What
To Do |
How
To Do It |
|
1. Select Options
and then Specify Night Audit Report Libraries
from the Audit Reports menu.
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2. Select any additional report libraries
to be included in the Audit Sequence
then click  and
then click
Note: Be sure to schedule these reports using
the 'Running Nightly Audit Reports Automatically'
procedures above.
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Setting Profit Basis by Call Type
| What
To Do |
How
To Do It |
|
Use to determine the profit made from guest
calls by entering the rates charged by your phone service provider.
1. Select Option and
then Profit Basis from the
Audit Report menu to open the Edit Profit Basis dialog box.
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2. Click the Flat
Rate option box if this will be the type of rate entered.
3. Select Call Type
from the drop-down list.
4. Enter per minute rates for First
Minute and Additional Minute Cost in
the Day/Peak, Evening/Off.
Night/Weekend fields.
Note: Repeat these steps for each call type.
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Archiving Call Records Using Account Close
| What
To Do |
How
To Do It |
|
Use the account close function to save call
records for a specific time period into a file. On the scheduled
date, the data file is automatically closed out and renamed.
1. Select Site Definition
from the Tools menu to open the Site
Definition dialog box.
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2. Click
 to
open the Account Close dialog box.
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3. Enter a Date and Time.
4. Select the time Period over which to
run the account close function.
5. Click
to
save and exit.
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