General Services Administration
 

Overview

 

Service & SupportQuick Menu Links

Support Plans
Product Index
Contact Support
Product Registration

  Company Highlights

  • 35,000 systems Shipped
  • Fortune 100-500 customer base
  • Federal, State and local governments
  • Thousands of small and medium businesses
  • 25 years of experience
  • 300 Authorized resellers nationwide
  • Awarded major patents in telemanagement technology.
  • We design and manufacture all of the products we sell and support

 

@Comm is committed to providing both our partners and customers with the highest level of support possible to ensure your satisfaction with our solutions and services. Through personalized service and online resources, our focus is on rapid implementation of new systems, ensuring trouble free operation of existing systems, and providing a great end user and administrator experience with our products.

 

Support Plans

Click here
to learn more about ourTechnical Support services and programs.

- Customer Support Programs
- Partner Support Programs
- Configuration and Training Services

 

@Comm offers a flexible range of call accounting reporting solutions that may be installed and run within your business as well as an affordable on-line service subscription, hosted in a secure @Comm data center environment, monitored and supported 24x7.

Product Index


Enter this section
to access online resources for current and legacy products.  Here you will find documentation and tools designed to provide self-help resources including system setup checklists, implementation and troubleshooting guides, integration notes, tutorials and more.  These resources are grouped by product family for easy navigation.  Some resources require login based on maintaining current support agreement.

Contact Support
Get Help Now

Open a ticket for assistance with an @Comm product or service, report a bug or schedule an appointment for install assistance.
Gain access to content, tutorials and downloads reserved for customers covered by a valid support agreement.


Product Registration


Whether you are implementing a new system or are new to @Comm as an administrator, visit our registration page to ensure we have your current contact information in the event that we need to contact you related to product enhancements, support alerts or other notification needs.