CommView H

Communications Billing System
for Profitable, High-Quality Guest Services

CommView H provides hospitality property and IT managers with PBX call billing and accounting for all types of guest communication services.

CommView H serves as a "vending" machine for advanced call services and promotional program tie-ins: From flexible threshold billing to multi- tier billing rates, CommView H provides perfect guest billing services for any major brand of PBX.

CommView H includes call usage and profitability analysis reports to bill and track profitability, pinpoint guest abuse, as well as management-definable alarms to flag telephone emergencies and security events to improve emergency response and reduce liability.

For the property manager, CommView H provides the most advanced call analysis reports and lights-off automation features on the market today. It requires NO training by Front Desk personnel.

CommView is interoperable with Cisco, Nortel, Avaya, Mitel, Fujitsu and other major PBX and PMS systems on the market today.

Lastly, CommView can automatically update its rate tables to ensure consistent guest billing and protect customer satisfaction.

CommView H  Highlights
Who uses?	Hotel, Motel chains
Access method?	PMS output
Capacity?	Unlimited
Compatibility?	All PBX brands
Set up time?	1-2 days
Equipment/SW?	Win XP Pro, or 2003 server.

Features & Capabilities CommView H provides perfect telephone and Internet call billing for all your guests as well as for special events. Is is fully automated and requires no special Front Office staff training. CommView H includes complete admin and guest service calling activity analysis reports to help you monitor reservation desks, guest services, staff productivity, quality of customer service and much more. CommView H's powerful Call Detail Record capture and processing engine seamlessly interfaces with all Property Management Systems (PMS) and is compatible with all PBX/I-PBX makes and models. CommView H is a full 32-bit application that supports Microsoft Windows 2000, XP and as Server 2003. Its relational database and advanced call analysis heuristics help pinpoint and report abuse, fraud as well as deliver audit trails for emergency calls, including special alarm notification. Traffic Capacity Analysis reports allows managers to reduce excess telephone trunking expense while assuring peak and worst-case hour call traffic demands.

Feature Highlights Threshold Billing for Internet Calls Multiple-Tier Billing - Allows promotional and preferential guest billing - 100 costing options, 140 dialing templates, and 32 processing rules Multi-tier taxation levels and credit limits as well as local call override, day rate only and flat rate costing for profit analysis Automatic Area Codes & Rate Table updates Supports all popular databases - Sybase, Oracle, MS, and others with SQL support Emergency Event Alarms: Provides alarming to printer, pager, or E-mail system Universal Interface to PBX CDR and PMS via RS-232 ports or via Ethernet using IP Automatic Archiving - Call detail records can be automatically saved for billing disputes, reference and security audit purposes Dialing Templates and Programmable Call Processing Rules Toll fraud reports and Alarm Callout Parameters Authorization codes Detailed analysis of trunk group and member performance with corrective action prompts Automatic Route Selection (ARS) performance evaluation Warnings of defective or under-used trunks

CommView CPE - Specifications

File & Web Server CPU:	Pentium III, 750 MHz or better
(Customer-provided)	512 MB RAM
	40 GB available HD storage
	Win 2000, XP Pro, 2003 Server
Admin Workstation PC:	Pentium III, 750 MHz or better
(Customer-provided)	512 MB RAM
	20-40 GB available HD storage
	Win 2000, XP Pro

We will provide you with the exact specifications of what you will need by simply completing our QuickQuote form.

PBX Connectivity

@Comm will provide you with a connectivity kit and set up instructions to ensure the PBX to Call Accounting server links opeartes right the first time!