General Services Administration
 

PartnershipBecome an @Comm Partner:

@Comm provides IP telephony integrators, as well as traditional telephone system resellers, with unique, easy to install call accounting solutions that are simple for your customers to use.

We couple these key product benefits to a rich channel partner program designed to help you win more business while satisfying customer needs.

With decades of channel support experience, we have made it our priority to keep our systems competitively priced, make them support-free for you and to offer exceptional pre- and post-sales assistance by @Comm to allow you to focus on building your business.

@Comm's CommView family of call accounting applications and services have been developed to be compatible with IP and TDM solutions from the major PBX manufacturers like Avaya, Cisco, Mitel, NEC, Nortel, ShoreTel and many others. Bundled product offerings take the complexity out of bid configuration and all integration details are pre-worked out for you for implementation without costly training or software / hardware complexity.

Unique Partner Program Benefits:

Professional Pre-Sale Support

@Comm’s Sales Team will help you as we:

  • Participate in needs analysis with prospect
  • Present competitively-priced, application-specific quotations with applicable options
  • Pass along collateral documentation designed specifically to support the solution quoted
  • Perform customer-specific demonstrations (remotely over-the-web)

All to help you close more business!!!

Premier Post Sales Support

@Comm’s Product Support Team will help you while we:

  • Provide Installation and Configuration assistance
  • Perform training directly to the end-user via remote access designed to maximize their ROI and satisfaction
  • Participate in the renewal of subsequent year services and create an additional revenue stream.

In addition to opportunity specific support, @Comm routinely engages in co-marketing activities with partners to maximize revenue from installed base and prospective customers through a variety of private branded email campaigns, website page support, promotional activities, sales incentives to motivate reps and pass through incentives such as trade in allowances to help engage prospects.

@Comm generates qualified leads by attending a variety of trade shows and Users Group events throughout the year and distributes them throughout its network of resellers… become one today!!!

Contact us now to become a partner.

Unique Product Offering:

Web-based and Interactive: 100% Web browser-based reports, accessible 24x7 by department managers and Telecom supervisors. No PC client software required. Reports can be emailed in any popular file format, printed or simply viewed on-line 24x7.

On-demand Reports: Department Managers can now gain access to their department activity and expense reports without the assistance of the PBX manager. This capability eliminates the need for monthly and quarterly batch report creation, printing and distribution.

Unified Reporting: End users with multiple PBX and IP-PBX system brands and models now receive consistent, unified reports regardless of the underlying PBX where the call detail data originates from. One simple interface, one look and feel for all PBX activity reports.

Locally or Remotely Hosted: Users may choose to host their own reporting system or contract it as a remotely-hosted web service for a subscription fee. The web-hosted service option frees you from the need to install, set up and maintain PC-based reporting systems, maintain hardware, coordinate operating system patches and call accounting software updates.

Easy to use: CommView does not require special user training nor long user manuals that few will ever read. Most CommView End Users are able to select and pull reports within 5 to 10 minutes after logging in for the first time.

When you join @Comm, you become part of an expert team of call accounting and Telecom expense control experts with more than 20 years of experience that can understand call activity reporting from your customers’ point of view.

We understand your business: You gain access to highly competitive pricing, generous profit margins, seamless multi-brand PBX and IP-PBX compatibility, and most importantly, the finest, most complete product support service you will ever experience elsewhere.