NEC Call Accounting – @Comm Corporation has been a member of the UNIVERGE Partner Program and has taken advantage of the resources afforded to members of the partner program for development of enhanced integration to ensure ongoing compatibility and development. The CommView family is currently pending lab certification.
CommView is a universal telemanagement solution for telephone expense control, call tracking and activity reporting. CommView also offers expense management, traffic analysis, toll fraud detection, departmental productivity reporting, security and personnel call productivity for both VoIP IP PBX and legacy PBX systems.
Two powerful and easy to use versions - CommView - a Premise Based System (You Host) and CommView Web - as a secure cloud computing application (We Host), CommView supports both VoIP and legacy PBX and IP-PBX systems, regardless of brand, technology, network size or number of locations.
CommView for NEC delivers reports in a seamless consistent format from any mix of Avaya®, Cisco®, Mitel®, NEC®, Nortel®, ShoreTel® systems or from other manufacturers with available CDR (Call Detail Record). CommView supports organizations of any size, with unlimited sites and any mix of PBX & IP-PBX brands. Regardless of mix of technology or manufacturer, CommView reports are in a single, consistent format. Learn more details about @Comm's CommView compatibility with other major manufacturers here.
NEC CDR In addition to the legacy support of receiving CDR over a serial connection, NEC CDR is downloaded according to NEC’s protocols and specifications via NEC’s Proprietary Billing Information Transfer Protocol over TCP/IP. This particularly useful when the implementation includes remote location devices and SV7000 and SV8000 series devices where a dedicated serial interface may not be an option.
CommView for NEC is available in two easy to order and use versions:
CommView (You Host)
Premises-based Call Accounting application.
CommView is available as a Windows-based software system, supplied in an easy to set up and use bundle configuration, including @Comm support and training.
CommView's Single User bundle is a workstation-based application that is generally run by a telecom manager for administration as well as report management.
CommView Multi-User bundle is a web-server application which includes CommView WebReporter allowing reports to be requested and viewed by authorized personnel on Microsoft's Internet Explorer browser.
CommView supports organizations of any size, unlimited number of sites and any mix of PBX & IP-PBX brands with available CDR anywhere. Regardless of mix of PBX and IP PBX brand or technology, all reports are consistent in content and appearance.