CommView H

Hotel Communications Billing System
for Profitable, High-Quality Guest Services

CommView H is a simple to use, easy to deploy Call Accounting system for hospitality applications of any size - from small regional locations with 100 guests or less, up to large multi-facility resort campuses with mixed PBX and IP-PBX systems.
CommView H is interoperable with both VoIP and legacy PBX and IP-PBX systems of all brands.

CommView H includes a suite of professionally designed, ready to run reports that support all major PBX and IP-PBX systems, plus a wide range of third party PBX and IP-PBX manufacturers.

CommView H delivers seamless reporting compatibility for Avaya®, Cisco®, Mitel®, NEC®, Nortel®, ShoreTel®, among other leading manufacturers.

CommView H is available as a Windows-based software system, supplied in an easy to set up and use package, including @Comm support.

CommView H supports guest and hospitality services from 10 to 100,000 extensions, unlimited sites and any mix of PBX & IP-PBX brands. It includes a complete set of ready to run reporting modules.

CommView H provides business and IT managers with Call Accounting and Call Usage analysis reports to reduce telecom expense, AND detect and measure team productivity and pinpoint workflow bottlenecks.

CommView delivers the most advanced call analysis reports on the market today. Report distribution is fully automated and web browser-based with WebReporter.

It is the perfect real-time guest communications management tool to maximize guest revenue opportunities while increasing customer satisfaction, staff productivity and reducing expenses. It can be configured to support guest, front and backoffice services, as well as guest services by department. Reports can be used selectively for teams, departments, or property-wide.

CommView H is offered in two configurations:

CommView H: A workstation-centric solution for the smaller hospitality organizations that does not need decentralized access to self-service report generation and prefer to centralize all administration and reporting with a single application administrator.

CommView H with WebReporter: Ideal for medium to large hospitality organizations who wish to also deliver browser based reporting convenience to their department managers, enabling real-time reports access from any location via a standard web browser.

Both configurations are interoperable with hospitality PBX and IP-PBX packages from Avaya, Cisco, Mitel, NEC, Nortel, ShoreTel and other major PBX brands.

In mixed system properties such as large resorts, CommView H provides uniform billing, reporting and administration regardless of the number of multi-brand / technology PBX and IP-PBX systems that are part of the network.

Commview-H Minimum Requirements
For Hospitality Applications:

CommView-H is a powerful, flexible and scalable solution that may meet the needs of a small office up to those of an enterprise-wide deployment.

System requirements may vary depending upon a number of factors including: the number of CDR/SMDR sources and collection method(s), the number of sites supported and the overall call volume capacity by the client specific implementation.

Please contact @Comm Sales to receive recommended specifications for your unique implementation.

CommView H Features

Additional CommView-H features include:

CommView H is interoperable with Avaya, Cisco, Mitel, NEC, Nortel, ShoreTel and other major PBX brands.

It works concurrently with both IP and legacy PBXs in any mix, number of extensions and PBX locations.