@Comm Support
Product Index

@Comm offers call accounting solutions that may be installed and run within your physical environment as customer administered applications (CPE) as well as offers services that are hosted in an @Comm data center environment, delivered as a Software-as-a-Service (SaaS).

In addition to telephone-based support, @Comm provides online access to documentation and tools designed to provide self-help resources including system setup checklists, implementation and troubleshooting guides, integration notes, tutorials and more. 

These resources are grouped by product family for easy navigation.  Some resources require login based on maintaining current support agreement.

Please choose between the following categories of service types and then select your area of interest.

Current Products

• CommView Web - WE-HOST Subscription Service for businesses and institutions who want affordable call productivity and accounting analysis power. 5 to 100K extensions, unlimited sites.
  
  
• CommView - YOU-HOST Advanced Call productivity, Accounting & Traffic management for businesses and institutions who want the highest level of in-house control. 100 to 100K extensions.
  
  
• WebReporter - As an optional overlay module for CPE implementations, WebReporter extends the capabilities of your CommView application by providing user friendly, browser-based reporting accessible 24x7 by any authorized business and telecom manager.
  
  
• CommView H - Premises-based call accounting and traffic analysis for hospitality managers who want the highest level of reliability and ease of use. Serves any size property.

Legacy Products

• Prophet Call Accounting system designed to interface with a Property Management System.
  
  
• Summa Pro - Hardware based Hospitality Call Accounting system designed to interface with a Property Management System or to perform guest billing directly.