Prophet H

General Programming Reference

All programming on the Prophet-H Call Accounting System must be done at the SYSTEM port connection with a terminal, PC or MODEM link (enable CAPS LOCK).

If using a modem, you can force access at 1200 baud by sending the following commands to your modem using a terminal program:

ATE1Q0V1 to ensure echo is ON, quiet mode is OFF and verbose is ON. You may have to type this in the blind but the modem should respond with OK after you press <ENTER>. Now type AT&N2 and press <ENTER> to set the modem to 1200 baud. The modem should again respond with OK. This command works on U.S. Robotics modems, check your modem manual for other modem types. Type ATDT a,npanxxxxxx where a is the access code for an outside line and npanxxxxxx is the dialed number.

The touchpad is used for reporting ONLY.

Programming cannot be done while in PMS mode. While in PMS mode, ONLY a main menu will be displayed, or NO menu will be displayed if calls are waiting to be posted to the PMS. If necessary, disable PMS mode to make program entries. Be sure to re-enable PMS mode when done (<ESC> 8 1).

<ESC><CTRL-G>	will disable the PMS and restriction modes.
<ESC>G	will disable and enable the PMS and restriction modes.
<ESC>8 1	is a warm reset and <ESC>9 1 is a cold reset
<ESC>8 1	will reset the COMports, disable the diagnostics and enable the PMS restriction mode.
<ESC><CTRL-R>	will print a SMDR column counter ruler for determining the position of raw data fields.

WARNING:
A COLD RESET WILL CLEAR CALL RECORDS, PLEASE PRINT REPORTS FIRST.

MAIN MENU

To enter data in the Prophet-H press <ESC>, A menu will print.

C- enter/view extensions in extension validation table (Prophet-H3 only, controlled by DIP SW1-3).

X- enter/view administrative extensions

R- enter 1 - 9 or J to access the rate table to be programmed.

programming characters are in decimal ASCII, the rate table entry format is X.XX (i.e. 0.01) F FLAT, S FLAT2, D DROP, T2 rate table 2. Table1 has NANP area codes, Table2 the home area code exchanges

D- enter the date (MM/DD/YY format) enter day of week (1=Sunday…7=Saturday).

T- enter the time (HH:MM 24 hr. clock).

A- All Reports Menu

1. Daily profit report
2. Month to date
3. Admin call report
4. Monthly extension (V2.1)

Table 1 cell set to 095 0.00 will enable the Report Menu and auto-print only the daily profit report on the night audit, setting to 095 0.01 will disable the All Report Menu selections and cause both the daily profit and administrative call report to print on the night audit.

S- allow access to the System Data Menu.

P- property code, 3 character alpha-numeric

G- sets the system wide grace period, 0.0 - 9.9 minutes and tenths

O- 0+ operator charge, 0.00=DROP, 0.01-2.40 flat rate, 0.01 0 price in V2.1 or <

L- call record spacing, 02 - 66 # of linefeeds, 0.01 1 formfeed (top of form)

T- sets the auto-reports time, 00:01 - 23:59, 00:00 NONE

 

PBX CALL RECORD DIAGNOSTICS

See Thru Mode verifies that the calls being sent by the PBX (see SMDR LED on Prophet-H front panel) are at the proper baud rate and protocol (i.e. 8,N,1) to be recognized. If garbled text is received, check the SMDR Baud rate from the System Data Menu. A change in the SMDR Baud Rate requires an <ESC>8 1 to reset the system.

To turn on see-thru diagnostics <ESC>R 1 080 0.01.

Accepted, Rejected and Dropped diagnostics verifies that the PBX format is translating the SMDR correctly and storing the data into the proper locations in the reconstruction buffer.

To turn on accepted, rejected and dropped diagnostics <ESC> R 1 080 0.00 081 0.01 082 0.01 083 0.01. Note that See-thru mode must be off (0.00) for accepted, rejected and dropped diagnostics to work.

<ESC>8 1or setting the locations back to 0.00 will turn the diagnostics off.

KEY TO DIAGNOSTIC OUTPUT DISPLAY
OF THE RECONSTRUCTION BUFFER

[T MMDDeeeehhmmssdddnCCCCxxx...)

 

T	diagnostic type: A accepted, R rejected, D dropped
MM	month
DD	day
eeee	extension
hhmmss	start time hours, minutes and seconds
dddt	duration minutes, tenths of minutes
cccc	access code
xxx...	dialed number

Note: The L data line that follows the reconstruction buffer is the raw SMDR from the phone system and the L is positioned on the start character for SMDR processing.

DATA OPTIONS FOR SYSTEM PORT INTERFACE AND FEATURE DESCRIPTION.

System Output Options

Use <ESC><SHIFT #> followed by the two digit Output Option Number to set the desired output configuration. Note that all PMS options are ODD numbers and the printer is installed on the SMDR port using the Y cable provided.

Key Strokes to Change Output Option	Admin Calls	Guest Calls	PMS Mode / Attach Printer to Port	Turn on Nightly Audit Report to Manage Memory
<ESC>#00	NOT stored	NOT stored	No / SYSTEM	Optional
<ESC>#03	NOT stored	NOT stored	Yes / SMDR	Optional
<ESC>#04	NOT stored	Stored	No / SYSTEM	Optional
<ESC>#07	NOT stored	Stored	Yes / SMDR	Yes
<ESC>#08	Stored	NOT stored	No / SYSTEM	Yes
<ESC>#11	Stored	NOT stored	Yes / SMDR	Yes
<ESC>#12	Stored	Stored	No / SYSTEM	Yes
<ESC>#15	Stored	Stored	Yes / SMDR	Yes

Stored Calls are available for printout on the nightly audit report and for print "On Demand" from a touchpad when a PMS is not used (EVEN numbered options). If Admin calls are stored, the nightly audit report should be turned on to report and clear these calls from memory on a daily basis.

Not Stored Calls
1. No PMS - are printed "On the Fly" to the printer.

2. With PMS (ODD numbered options) - Only admin calls will be printed on the fly to the backup printer on the SMDR port. If location 087 in Rate table 1 is set to a value of 0.01, admin calls will be posted immediately to the PMS and NOT printed "On the Fly".

The Nightly Audit report is a selection of the System Data Menu off the Menu Main.

A description of operational programming and pricing parameters can be found in the Prophet H Installation and Operation Manual, especially Section 3 and Appendix H.

AFTER PROGRAMMING THE INITIAL PARAMETERS AND DATA OPTION, COLD RESET THE PROPHET H WITH <ESC>9 1.

WARNING:
A COLD RESET WILL CLEAR CALL RECORDS, PLEASE PRINT REPORTS FIRST.