General Services Administration
 


CommView CPE

Service and Support

 

CommView is a fully integrated, multi-threaded, 32-bit Call Accounting and Voice Network Optimization software package, which provides unique benefits to executives, telecom and IT network administrators, PBX and IP-PBX VARs and resellers.

  Company Highlights

  • 35,000 systems Shipped
  • Fortune 100-500 customer base
  • Federal, State and local governments
  • Thousands of small and medium businesses
  • 25 years of experience
  • 300 Authorized resellers nationwide
  • Awarded major patents in telemanagement technology.
  • We design and manufacture all of the products we sell and support

CommView provides immediate ROI, cost savings and management insight into network performance, call usage, calling pattern analysis, as well as automated alerts in case potential security or emergency calls, telephone fraud abuse and system failure events. It is plug and play compatible with all major makes and models of PBXs and IP-PBXs such as Avaya, Nortel, Mitel, NEC, Fujitsu, among others.

It is also Cisco-compatible, seamlessly integrating with CallManager, Unified Communications Manager and Unified Communications Manager Express.

Available as a single user workstation application or as a multi-user, intranet accessible business solution via the WebReporter module, CommView will help you radically improve productivity, reduce expenses and increase security for your business.

CommView Documentation

Installation: Site Preparation Spreadsheet (Excel)
Installation Guide
Application Notes: Cisco CallManager Configuration
Operation: Online Tutorial


WebReporter

As an overlay application, WebReporter extends the capabilities of your CommView installation by providing an accessible and user friendly browser based report application.

Note: WebReporter requires the installation and configuration of CommView prior or in parallel to this module.

Installation: Installation Guide
Operation: Online Tutorial